Published by BinderRenew

The Renewal Desk

Field notes on renewals, retention, and market placement for independent agents running a small property and casualty book.

Nine pieces written for the people who actually work the expiration list: producers, account managers and principals in small independent agencies. Everything here comes out of agency practice and the renewal files we see on the board, not out of a carrier brochure.

  • Nine articleson renewals, retention and placement
  • Written in houseby Jimenez Julien, no guest posts
  • Reviewed each quarteragainst current filings and forms
Hand tracing a column on a printed retention report beside a calculator under a warm desk lamp numbers and benchmarks

How to Measure Retention, Hit Ratio, and Rewrite Rate in a P&C Book

Policy count, premium, and household retention give three different answers from the same book. This is how each is calculated, where lapses and rewrites distort them, and what commission and contingency formulas actually reward.

7 min read

Producer standing in a file room aisle reading a page pulled from open drawers of kraft folders mistakes to avoid

Renewal Mistakes That Turn Into E&O Claims at a P&C Agency

Coverage that quietly narrows, rejection forms that never get signed again, values that stayed flat for six years, and a certificate issued from memory. Each one is a well documented path to an agency claim.

7 min read