Field notes on renewals, retention, and market placement for independent agents running a small property and casualty book.
Nine pieces written for the people who actually work the expiration list: producers, account managers and principals in small independent agencies. Everything here comes out of agency practice and the renewal files we see on the board, not out of a carrier brochure.
practical guide
A day by day path from the ninety day mark to the binder, covering exposure updates, loss run orders, carrier appetite checks, remarketing decisions, and the proposal meeting itself.
checklist
What an underwriter needs before quoting: current ACORD applications, five years of loss runs, a dated statement of values, driver lists, payroll by class code, and a clean cover email.
comparison
Guaranty fund protection, rate and form filing, diligent search affidavits, surplus lines taxes and stamping fees, and cancellation rules all differ. Here is how each one lands on a renewal you have to place.
regulation and compliance
Statutory notice windows, mid term cancellation limits, proof of mailing, and the reasons a carrier may and may not give. Read together, they set the date your outreach has to start.
numbers and benchmarks
Policy count, premium, and household retention give three different answers from the same book. This is how each is calculated, where lapses and rewrites distort them, and what commission and contingency formulas actually reward.
mistakes to avoid
Coverage that quietly narrows, rejection forms that never get signed again, values that stayed flat for six years, and a certificate issued from memory. Each one is a well documented path to an agency claim.
case study
A framing contractor's mod jumped on stale reserves and a miscoded payroll split. This walks the whole correction, from the unit statistical data to the revised mod and the renewal quote that followed.
field report
Notes from five days on the personal lines phones: what clients ask first, which deductible and roof settlement options actually move premium, and when remarketing helps more than it hurts.
trends and outlook
Treaty pricing set on January 1 and June 1 works through the catastrophe load, then a rate filing, then your client's renewal offer. Here is the path, the lag, and what to watch before next season.
The commercial renewal workflow guide gathers everything on this site into one dated timeline, from the list pull at ninety days to the bound renewal. Read it once, then use the stage that matches whichever account is in front of you today.
How to Work a Commercial Renewal in the 90 Days Before Expiration
Then work outward: the eight other pieces in The Renewal Desk each take one part of it further, and every one links back here.